Merchant Services
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Call 858-335-2992 or email anytimeFrequently Asked Questions
How long does it take to open a merchant account?
How much does it cost to have a merchant account?
Do I need a credit card machine to accept credit cards? Can't I just call the card in to the bank?
What are the requirements to open a merchant account?
How do I get paper for my credit card machine?
Can you repair my credit card machine?
How do I change the time on my credit card machine?
Is the credit card number on the merchant and customer copy of the receipt required to be truncated?
How do I truncate the credit card number on the merchant and customer copy of the receipt?
Am I required to setup a reserve?
How long does it take to receive my funds?
Do I receive my entire deposits or do you take out the fees first?
Are my funds going through San Diego CardSmart Merchant Services?
How do I pay my processing fees?
When do I pay my processing fees?
Can I write a check to pay my processing fees?
Will I receive a statement?
When are statements mailed?
I'm not receiving my statements. Who should I call?
What is the "monthly minimum"?
What is the "monthly minimum in fees"?
I forgot to add a tip to a sale before I closed out for the day. How do I add the tip?
What is PCI?
Am I required to be PCI compliant?
How do I know if I am PCI compliant?
How often do I need to complete my PCI compliance?
What happens if I do not complete my PCI compliance?
How do I complete my PCI compliance?
How much is the annual compliance fee?
What am I getting for my annual PCI compliance fee?
Who is SecurityMetrics?
I completed my annual PCI requirement with another processor. Will my PCI compliance transfer to you?
